Due to the Covid-19 pandemic, ABTA has postponed its normal events schedule and is running a series of free webinars, new practical training events and one-day conferences virtually. These virtual events are designed to help travel businesses navigate the challenges of the coronavirus crisis and be prepared for the restart of travel.
Visit abta.com/abtaevents to find out more and register.
ABTA has launched a series of new virtual training days offering practical guidance in key areas for travel businesses of all sizes. ABTA members and partners benefit from discounted rates.
This online training day provides an essential guide to data protection and cyber security in travel, including an update on the key regulations – GDPR, DPA and PECR. Learn how to legally process data and transfer data to the EU and the rest of the world. Get the latest cyber security guidance for remote working and learn how to respond to a data breach. Find out more
ABTA’s popular complaints handling training will give you the crucial skills to help you deal with complaints effectively across a variety of channels including email, phone and social media. As travel starts to unlock, attend to refresh your skills and ensure you are prepared for the restart. Find out more
This virtual training day offers practical guidance for tour operators and travel agents. Understand the impact of Covid-19 on your legal obligations and how to prepare for the restart of travel. This interactive training will equip you with the tools you need to understand the key legal issues and protect your business and customers as travel unlocks. Find out more
ABTA’s one-day conferences are brought to you virtually, streamed live via a custom event platform. Combining keynote conference sessions and interactive workshops with online networking, hear from a line-up of expert speakers who will provide the latest insights, guidance and advice in key areas for travel businesses. Early bird discounts and business rates are available.
After a year of unprecedented change, equip your operational teams with the knowledge and skills they need in preparation for travel restarting. Get practical guidance from leading health and safety experts and industry representatives on how to manage the balance between business as usual and Covid-safe protocols. Take part in training workshops to help you manage your travel business’ health, safety and security risks. Find out more
Conferences on demand: Access ABTA’s previous virtual conferences in areas including customer service, travel finance, travel law and marketing and PR on demand here.
ABTA’s 11th annual Travel Matters will be brought to you virtually in 2021. This year’s theme is ‘Politics and Policies: An Agenda for Recovery’. At a time when it has never been more important for our industry to come together, ABTA will lead the conversation on how we can unlock travel and build a strong foundation for the future. Join senior industry representatives, CEOs, political figures and government stakeholders for a timely update on politics and current affairs in an ever changing world. This year, ABTA members are invited to attend free of charge. Find out more
ABTA’s webinars are delivered in collaboration with trusted ABTA Partners and offer business support, advice and guidance to help travel businesses through the coronavirus crisis. They are free for ABTA members and partners.
This extended webinar will provide insight and guidance on how to adapt to the changing needs, sentiment and holiday trends of luxury travellers. Get the latest insights from consumer booking data and use this to adapt your marketing strategies. Hear from industry colleagues on how they have adapted to changing client needs and put your questions directly to travel and marketing experts live. Find out more
Webinars on demand: You can access recordings of our previous webinars here.