ABTA’s virtual conferences, training and webinars
ABTA offers a high quality and diverse events programme designed to offer practical guidance for travel businesses of all sizes to stay up-to-date on the most important issues.
In the current climate, we are pleased to offer a range of events and formats. From free webinars for ABTA members and partners, to practical training days online, and hybrid conferences which give you the flexibility to attend virtually or in person.
Visit abta.com/abtaevents to find out more and register.
Get 10 per cent off all places booked using the code ABTAAUTUMN21. The discount will expire at midnight on October 8.
NEW Hybrid Conferences
ABTA’s one-day hybrid conferences give you the choice to attend in-person, joining industry peers at a central London venue, or to tune in to the live content virtually through a custom platform.
Travel Trends
November 24
10:00-17:00
ABTA’s new Travel Trends conference will provide insight on the latest industry and product trends, popular destinations, customer sentiment and marketing strategies to support the continued resurgence of your travel business. Get specific insight on luxury, cruise, youth and over 50s travel, explore changes in consumer behaviour and learn how to adapt your marketing strategies to build trust among consumers. Find out more
The Travel Regulations Conference
November 30
10:00-16:00
ABTA’s practical one-day conference will consider the impact that industry regulations have on your business model. With the ATOL reform consultation underway, explore what the future of financial protection could hold for travel businesses and how to prepare for possible changes. Consider the impacts of FCDO and other advice on the PTRs, and get practical advice on chargebacks; supplier risk management; refunds and cancellations; and customer information obligations. Hear the latest case law update and the impact on tour operator liabilities. Find out more
Virtual training days
ABTA’s virtual training days offer practical guidance in key areas for travel businesses of all sizes on a range of topics. ABTA members and partners benefit from discounted rates.
Travel VAT Training
October 19
10:00-15:00
This virtual training day offers practical guidance on VAT in travel and a comprehensive update on travel VAT post-Brexit, including changes to TOMS. Understand the potential VAT registration requirements in the member states, learn about the EU VAT reform, the One-Stop-Shop EU VAT return and EU commerce package OSS. Benefit from interactive sessions and put your questions to tax experts. Find out more
Introduction to Health and Safety Risk Management and Auditing for Travel
October 21
10:00-16:00
This virtual training day will give practical guidance on supplier health and safety risk assessments and auditing. Understand how to carry out risk assessments of the products and services you offer and how to effectively manage the auditing process across accommodation, transportation and excursions. Find out more
Consumer Law in the Marketing and Selling of Holidays
December 8
10:00-15:30
ABTA’s updated virtual training provides practical guidance for travel businesses on the latest consumer protection legislation surrounding the marketing and selling of holidays. Understand the existing regulations – what the law says, how it applies to the travel industry and examples of compliant selling and marketing practices, as well as advice for a post-pandemic industry. Find out more
Free webinars
ABTA’s business resilience webinars are free for ABTA members and partners, providing practical guidance for travel businesses to navigate the challenges of Covid-19 and beyond. More webinars will be announced shortly, upcoming webinars include:
Decarbonising Tourism
November 11
10:30-12:30
ABTA’s new webinar will showcase action across the industry to transition towards net zero. Hear a summary of key implications of COP26 for travel businesses and listen to discussion around innovation in tour operator business models. Discover how tour operators can set and meet science-based carbon targets with examples from hotels, aviation, ground transport and tourist destinations. Find out more
Accessible Travel and Tourism
December 1
10:30-12:00
Hear from experts on topics spanning your legal responsibilities, providing clear information about the accessibility of your products, inclusive customer service and marketing accessible travel. Learn how to incorporate inclusivity into your business and product offering in order to broaden your target markets. Find out more