ENIT is offering a getaway along with hampers filled with Italian goodies to agents who complete its online training programme
The National Italian Tourist Office in London (ENIT) is offering travel agents the chance to win prizes, including a trip to Italy.
Agents who complete the Italy online training programme can win a getaway to one of its famous art cities, or hampers filled with Italian goodies and Apple tablets.
To be in with a chance of winning, agents must simply complete all four training modules and download their Italy Specialist Certificate by May 31, 2021.
The Italy online training course provides agents with the knowledge and confidence to sell and up-sell their clients trips to the country.
Below are the four modules agents can complete:
For more information, agents can visit: italyonlinetraining.co.uk
The former British Airways executive will be responsible for growing the Co-op Travel and Co-op Holidays businesses
The Midcounties Co-operative has appointed former British Airways executive Sara Dunham as its chief officer for travel and leisure services.
Dunham joins the executive team at Midcounties and takes responsibility for the Co-operative Travel business, including Co-op Holidays.
The business operates 78 branches, has a strong digital presence, and covers 165 Personal Travel Agents as well as more than 140 members of the Co-operative Travel Consortium.
Dunham joins Midcounties with close to 20 years’ experience in the travel industry. She spent almost 15 years in a variety of senior roles at British Airways, across the airline and tour operating divisions.
In her new role, Dunham will be responsible for further growing the Co-op Travel and Co-op Holidays businesses. Phil Ponsonby, chief executive at The Midcounties Co-operative said: “Travel and leisure services are an important part of our long-term strategy and we are thrilled to be welcoming Sara to drive the next stage of growth across our travel and leisure offering. In these particularly challenging times for the sector, delivering the best possible customer experience will be crucial and Sara’s experience will help us to further develop our offering across all channels and in particular to strengthen the relationship with our 700,000 members and support their needs across a broader range of travel and leisure services.”
Sara Dunham said: “Co-operative Travel has an incredibly strong reputation in the market and I am delighted to be joining such a purpose-led organisation. Being member-owned provides a unique point of difference for the Society and I look forward to working with the board and Phil, as well as the Executive team, to deepen the experience we offer to members and customers. I am really excited to meet what I know are brilliant Co-op travel and Co-op Holidays teams in addition to our really important consortium partners and personal travel agents.”
Dunham replaces Alistair Rowland, who left Midcounties last year to head up Blue Bay travel, which continues to be a member of the Co-operative Travel Consortium.